Do you coordinate a large, first-year undergraduate or postgraduate unit? The Track & Connect program, a proactive retention strategy designed to increase student engagement and success during the transition to tertiary study, will be back again for its tenth cycle in Semester 1, 2017.
Track & Connect is run by the Student Transition and Retention (STAR) Team in Student Support Services, and provides students with key information about support services and resources, while also providing detailed, de-identified feedback for unit coordinators.
Track and Connect connects senior student callers with first year students at three key points in the semester to track student progress. Callers gather feedback on the student experience and offer referrals to support services such as Financial Assistance, CAPS, the Learning Centre and Disability Services. All students in participating units are also provided with information about key dates and support resources via email.
If you think that the Track & Connect program might be helpful to your students and you’d like more information about the program, please contact Dr. Sophia Barnes, Student Experience Coordinator in the STAR Team (firstname.lastname@example.org).
Please note that unit of study coordinators will need to obtain approval from their Faculty or School to participate in the program.